Geeks Online Assistance

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    Privacy Policy


    Geeks Online Assistance Inc.

    Effective Date: 03 January 2026

    Geeks Online Assistance Inc. (“Company,” “we,” “us,” “our”) respects your privacy and is committed to protecting the personal information of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, store, protect, and share information when you interact with https://geeksonlineassistance.org , our services, advertisements, and communications.


     

    1. Information We Collect

    A. Information You Provide Directly (Forms & Communications)

    When you contact us, request services, submit forms, or request a callback, we may collect:

    • Full name
    • Email address
    • Phone number
    • Company name
    • Job title
    • Service requirements
    • Location (city, province/state, country)
    • Any additional information you voluntarily provide

    We collect this information only when you submit it through our website, email, chat, or phone.


    B. Automatically Collected Information (Cookies & Tools)

    When you visit our website, we automatically collect certain information including:

    • IP address
    • Device type, operating system, browser type
    • Pages visited, time spent, navigation behavior
    • Referral source and traffic data
    • Cookies, pixels, and tracking identifiers

    We collect this data using tools such as:

    • Google Analytics
    • Facebook Pixel
    • AdRoll Retargeting
    • Other advertising and analytics technologies


    2. How We Use Your Information

    We use your information for the following business purposes:

    • To provide and manage IT consulting and managed services
    • To respond to inquiries and callback requests
    • To deliver marketing communications and promotions
    • To personalize website experience
    • To analyze website traffic and performance
    • To improve our services and advertising campaigns
    • To comply with legal and regulatory requirements


    3. Data Security

    We implement commercially reasonable administrative, technical, and physical security measures to protect your data against unauthorized access, misuse, disclosure, alteration, and destruction.

    However, no online transmission or storage system can be guaranteed to be 100% secure.


    4. California Privacy Rights (CCPA / CPRA)

    If you are a resident of California, you are entitled to the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

    You have the right to:

    • Know what personal information we collect, use, disclose, and share
    • Access the specific personal information we hold about you
    • Request deletion of your personal information (subject to legal exceptions)
    • Correct inaccurate information
    • Opt out of the sale or sharing of personal information (Note: Geeks Online Assistance Inc. does not sell personal information)
    • Limit the use of sensitive personal information, where applicable
    • Non-discrimination, meaning you will not receive different service or pricing because you exercised your privacy rights

    To submit a privacy request, California residents may contact us at:
    info@geeksonlineassistance.org

    We will verify your identity and respond within the legally required time frame.


    5. Data Storage & Retention

    Your information is stored on secure servers and retained only as long as necessary to:

    • Fulfill service obligations
    • Meet legal, accounting, and regulatory requirements
    • Maintain legitimate business records

    When no longer required, your data is securely deleted or anonymized.


    6. Call-to-Action (CTA) & Message Flow Information

    When you submit a form or request a callback, you explicitly authorize Geeks Online Assistance Inc. to contact you via phone, email, SMS, or messaging platforms regarding your inquiry, services, and relevant business communications.

    We do not make unsolicited marketing calls — we only contact users who have requested communication.


    7. Lead Generation Advertising

    We collect information through lead generation ads on platforms such as:

    • Google Ads
    • Facebook / Meta Ads
    • LinkedIn Ads

    Information obtained through these ads is used strictly for contacting you about the services you requested.

    A. Google Analytics & Advertising

    We use Google Analytics and Google Ads Remarketing. These services use cookies to serve ads based on someone’s past visits to our website. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy


    8. Information Sharing Policy

    We do not sell your personal information.

    We may share your data only with trusted service providers who assist in operating our business and delivering services, under strict confidentiality agreements.


    9. Third-Party Services & Data Sharing

    Your data may be processed by the following third parties:

    • Google Analytics – website analytics
    • Facebook Pixel (Meta) – advertising and retargeting
    • Email marketing platforms – customer communications and campaigns
    • CRM & hosting providers – secure data management

    Each third party operates under its own privacy policies and data protection standards.


    10. Your Rights

    You have the right to:

    Request access to your personal data

    Request correction or deletion of your data

    Opt out of marketing communications

    Withdraw consent at any time

    Object to certain data processing activities


    To exercise these rights, contact us at:

    info@geeksonlineassistance.org


    11. Updates to This Policy

    We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.


    12. Cookies & Tracking Technologies

    We use cookies and similar technologies to:

    • Improve website functionality
    • Analyze user behavior
    • Deliver targeted advertising
    • Enhance user experience

    You may disable cookies through your browser settings; however, certain features of the site may not function properly.


    B. The Opt-Out Link

    Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out of third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page or AboutAds.info


    13. Contact Information

    Geeks Online Assistance Inc.
    Website: https://geeksonlineassistance.org
    Email: info@geeksonlineassistance.org

    • Contact
    • Privacy Policy
    • Cookies Policy
    • Terms & Conditions

    Geeks Online Assistance

    Address: Brampton, Ontario, L6S 1N7, Canada

    (888) 613-6134 / info@geeksonlineassistance.org

    Our Operations

    Our secure enterprise-grade infrastructure allows our team, headquartered in Ontario, to provide businesses with 24/7 managed IT Solutions throughout the United States and Canada. 


    Note

    In-person consultations at our Brampton office are available by appointment only. Please contact us to schedule a meeting.


    Disclaimer

    Our IT consulting and managed services are exclusively available for small to medium-sized businesses. We do not offer any service to residential or consumer customers


    Copyright © 2026 - All Rights Reserved by Geeks Online Assistance Inc.