Privacy Policy

Geeks Online Assistance Inc.

Effective Date: 03 January 2026

Geeks Online Assistance Inc. (“Company,” “we,” “us,” “our”) respects your privacy and is committed to protecting the personal information of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, store, protect, and share information when you interact with https://geeksonlineassistance.org, our services, advertisements, and communications.

1. Information We Collect

A. Information You Provide Directly (Forms & Communications)

When you contact us, request services, submit forms, or request a callback, we may collect:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Service requirements
  • Location (city, province/state, country)
  • Any additional information you voluntarily provide

We collect this information only when you submit it through our website, email, chat, or phone.

B. Automatically Collected Information (Cookies & Tools)

When you visit our website, we automatically collect certain information including:

  • IP address
  • Device type, operating system, browser type
  • Pages visited, time spent, navigation behavior
  • Referral source and traffic data
  • Cookies, pixels, and tracking identifiers

We collect this data using tools such as:

  • Google Analytics
  • Facebook Pixel
  • AdRoll Retargeting
  • Other advertising and analytics technologies

2. How We Use Your Information

We use your information for the following business purposes:

  • To provide and manage IT consulting and managed services
  • To respond to inquiries and callback requests
  • To deliver marketing communications and promotions
  • To personalize website experience
  • To analyze website traffic and performance
  • To improve our services and advertising campaigns
  • To comply with legal and regulatory requirements

3. Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your data against unauthorized access, misuse, disclosure, alteration, and destruction.

However, no online transmission or storage system can be guaranteed to be 100% secure.

4. California Privacy Rights (CCPA / CPRA)

If you are a resident of California, you are entitled to the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

You have the right to:

  • Know what personal information we collect, use, disclose, and share
  • Access the specific personal information we hold about you
  • Request deletion of your personal information (subject to legal exceptions)
  • Correct inaccurate information
  • Opt out of the sale or sharing of personal information (Note: Geeks Online Assistance Inc. does not sell personal information)
  • Limit the use of sensitive personal information, where applicable
  • Non-discrimination, meaning you will not receive different service or pricing because you exercised your privacy rights

To submit a privacy request, California residents may contact us at:
info@geeksonlineassistance.org

We will verify your identity and respond within the legally required time frame.

5. Data Storage & Retention

Your information is stored on secure servers and retained only as long as necessary to:

  • Fulfill service obligations
  • Meet legal, accounting, and regulatory requirements
  • Maintain legitimate business records

When no longer required, your data is securely deleted or anonymized.

6. Call-to-Action (CTA) & Message Flow Information

When you submit a form or request a callback, you explicitly authorize Geeks Online Assistance Inc. to contact you via phone, email, SMS, or messaging platforms regarding your inquiry, services, and relevant business communications.

We do not make unsolicited marketing calls — we only contact users who have requested communication.

7. Lead Generation Advertising

We collect information through lead generation ads on platforms such as:

  • Google Ads
  • Facebook / Meta Ads
  • LinkedIn Ads

Information obtained through these ads is used strictly for contacting you about the services you requested.

A. Google Analytics & Advertising

We use Google Analytics and Google Ads Remarketing. These services use cookies to serve ads based on someone’s past visits to our website. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy

8. Information Sharing Policy

We do not sell your personal information.

We may share your data only with trusted service providers who assist in operating our business and delivering services, under strict confidentiality agreements.

9. Third-Party Services & Data Sharing

Your data may be processed by the following third parties:

  • Google Analytics – website analytics
  • Facebook Pixel (Meta) – advertising and retargeting
  • Email marketing platforms – customer communications and campaigns
  • CRM & hosting providers – secure data management

Each third party operates under its own privacy policies and data protection standards.

10. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Opt out of marketing communications
  • Withdraw consent at any time
  • Object to certain data processing activities

To exercise these rights, contact us at:
info@geeksonlineassistance.org

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

12. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze user behavior
  • Deliver targeted advertising
  • Enhance user experience

You may disable cookies through your browser settings; however, certain features of the site may not function properly.

B. The Opt-Out Link

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out of third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page or AboutAds.info

13. Contact Information

Geeks Online Assistance Inc.
Website: https://geeksonlineassistance.org
Email: info@geeksonlineassistance.org

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